Dr Anne Ducas

3 reviews of “Dr Anne Ducas”

Laura Traynor

• 18 October 2021

Hi. This is umpteenth attempts to make contact with Dr Ducas, Barrie.
T he contact phone number continuously goes to a voice mail system which doesn’t accept messages, but invites callers to call again at earliest convenience. Experience exact same endless loop over four days. Infuriating, disappointing experience.



Mimi S-R

• 4 November 2021

Unfortunately my Vascular Dr moved back to the East Coast this summer. I was transferred to Dr Anne A Ducas for my ongoing care. I had an appointment for a telephone visit today (9am-3pm). I instructed all friends etc I would not be using the phone until after I had spoken with the Dr today. An urgent problem came up, and I made a quick call to my g’daughter. Imagine my surprise to learn while on this call that I had a voice mail – my phone and not made a sound since before 9 am … and there was nothing in my call list to show that a call had come in – puzzled I checked my voice mail. I was informed that this ‘letter’ was for (my name). Dr Ducas had tried unsuccessfully to reach me. Please return the call as my earliest convenience and a telephone number – wait… different number from the one on my appointment card … ok … so I called, and called, and called and had the same experience as Lorna Trayner (in her review). When I finally reached the office, I was made to feel that the missed call was my fault – I should have been available as I knew the Dr would be calling! Hard to answer a call that went directly to voice mail! I checked all of my settings, in case something had changed – nope – no reason for call to have completely skipped over to voice mail. Did some checking … there is a special number, and in some cases a setting that the CALLER can use to have the call go directly to voice mail without leaving a trace in the calls list! I was told that since I had not been available, the Dr had gone on to the next patient – but would return my call when she is able. That was about 3 hours ago. Still nothing.
I also inquired about the new phone number – apparently she is no longer (6 months later) affilitated with Barrie Vascular Associates – where she was assigned many of Dr Joey McDonald’s patients due to his relocation to the East Coast. Why?? – I believe she was less than 1 year with them … was it only to get a patient list – without having to wait for referrals? I will update this IF / AFTER I am able to speak with Dr Ducas – but I really feel very uncomfortable about this whole change – obviously she left soon after, as in October she was already at the new location – and the seemingly underhanded way of handling telephone appointments!



Ruby T

• 4 November 2021

now almost 2pm … been waiting since 9 am for a call from this dr … she was to call back … just called her office to be sure she knew I had called back. oh yes … but she has gone out – got a call needed in surgery – will rebook at a later date … I would not have known if I had not called her office a 3rd time (had called during 12-1 -that’s lunch – phone does not take messages) ! Unfortunately she must have poorly trained or very overworked staff – when you do get to speak to them they are pleasant – but – I have never before in my life encountered an office where, if Dr was called out, patients booked for rest of day were not notified that Dr was not available – and a new appointment offered.
I guess this is a new era in health care … it is the responsibility of the patient to find out if the Dr is going to be in and available for actual, virtual or telephone appointment – and to be a mind reader that an emergency has arisen and day has changed … no longer the responsibility of the office to notify patients expecting to see / interact / talk to the Dr that day – they must try (often numerous times) to contact the office to get this information. Not really very professional – but seems to be the new reality!