Home » Doctors » Cranbrook, BC » Dr Gregory Hansen
I was referred to Dr Hansen by my local M.D. regarding a serious foot injury. I was told by his office that a consult would be 8-12 weeks. Phoned several times to check in and when 12 weeks was up I was told he had looked at my information and sent the referral back to my doctor. So three months waiting and not even a call or consult and now a different referral and more waiting.
Dr. Hansen in Cranbrook, BC is very responsive. He has called me very soon after receiving each xray. He takes the time to answer my questions. His estimate of my recovery time has been accurate.
I saw Dr Hansen for the first time a couple of weeks ago. He kind and took the time to explain what he would be doing and the risks. I felt very comfortable with him and am really looking forward to getting a new knee.
Do not count on a response from Dr. Hansen once a referral is received in his office. With extensive knee damage including a fracture and an urgent Family Dr. request, he has not reached out to consult, or advise how to move forward with physio or when to expect a surgery. His office staff are direct with a “it will still be 4-6 month before he can see you” is not comforting in the least! Being classified as an essential worker once the pandemic hit and now the 15 weeks of Medical EI expired, & no extended health coverage (yes many employers do not offer this!) I’m still injured have no income. Have no choice but find a new job to accommodate my limited mobility in hopes I don’t do further damage! NOTE: WCB will not cover you if you re-injure a Pre-existing injury. For not reaching out to a patient is the reason for a NEGATIVE review. I have heard nothing but good reviews for his surgical skills.
Dr Hansen has done both end stage osteoarthritis knee replacements for me.
He was very through in his explanations of what would happen, what to expect post surgery and the risks involved. I am very satisfied with my outcomes as they were exactly as expected. He is a very skilled and professional doctor. I have had excellent follow up. And no it wasn’t easy either time, but I was well prepared and able to cope because I understood all phases. I highly recommend this doctor.
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