Dr Jeff Gong
(14)

Dr Jeff Gong

Punctuality Detail-oriented Professionalism Polite and caring Tolerance Quality medical care Professional team Recommend
  • Language
    English
    Cantonese
    Mandarin
  • Gender Male
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  • Practice name
  • Address 447 East Columbia Street, New Westminster, BC, V3L 3X3
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11 reviews of “Dr Jeff Gong”

    BP

    13 November 2020

    Had problems with this MD when a fellow at Calgary Rheum Clinic. Went in with arthritis symptoms but he called it Perforomis Syndrome and sent me to physio. After physio i eventually went back for continuing RA symptoms but he said i was in wrong place so dont come back. In AB arthritis treatment is taken away from family MD so i had no place left to go.

    Anonymous

    5 December 2020

    Horrible, unprofessional, and rude specialist. Whenever I mentioned that a previous doctor disagreed with something he said he would say they were “stupid” or “bullshitting [me]”. He would only give me iron supplements even though multiple doctors and a pharmacist said my iron levels weren’t low enough to be causing my issues. I told him my issues and pain were ruining my life and he didn’t care. He said to have my doctor send me back in 6 months if I still have issues after taking the iron, despite diagnosing me with fibromyalgia and then refusing to treat me. He said “talk to your doctor” about treatments and was clear he wanted nothing to do with helping me. He knows nothing about spondyloarthritis and seemed confused when I asked a few questions about it and still refused to consider it even though I am HLA-B27 positive. He also said my joint swelling was from fibromyalgia, which doesn’t cause swelling. He said it’s “rare” and that’s the main reason why he won’t consider it. The more questions I asked the more angry he seemed to become.

    “First, do no harm” is a phrase this doctor seems to not care about. He seems to care about nothing beyond his own ego. I have reported him to the board of physicians. DO NOT GO to this rheumatologist. Stay away.

    Postman

    6 August 2022

    Doctor Gong was very professional and followed up with phone calls. I was very happy with the treatment.

    Kizzy Clark

    16 August 2022

    First appointment with this Jeff gong was on the phone to which he was extremely rude and condescending. I was diagnosed with ankylosing spondylitis and rheumatoid arthritis 7 years ago and after one phone appointment he said after quite a few questions that I didn’t have either of those I had fibromyalgia. So I said what you’re telling me is I can barely move and I’m in excruciating pain all the time just because of fibromyalgia and that I don’t have ankylosing spondylitis or rheumatoid arthritis! He said if I ever did I don’t right now that it’s just in burnout phase. No MRI to confirm whether I’ve gotten worse from the calcification that’s already in my spine and the sclerosis that’s on my SI joints. And when I said that I’d read up on him and this is what he seems to tell all of his ankylosing spondylitis patients he hung up on me. I’m not asking for a miracle I’m not asking for a lot what I am asking for is respect compassion and being treated with dignity. This doctor would not know what any of those are if they slapped him in the face. Worst rheumatologist I’ve ever dealt with in my entire life. I was diagnosed 7 years ago with blood work and MRIs and physical exams.

    Kelly Miller

    6 March 2023

    Poor interpersonal skills! Abrasive and condescending; there is a difference between being concise and time efficient and just being rude.

    ExPATIENT

    8 March 2023

    I am an ex patient of Dr Gong, due to, on his part: medical gaslighting, discriminatory comments, providing contradicting and false medical information, aggressive and unprofessional manner of speaking towards me. Including his crossing of professional/personal boundaries by power calling me up to six times into an evening on a day we did not have a scheduled appointment. (Seemingly to continue the aggressive, gaslighting and condescending talk with no apparent results or purpose of the phone call.)

    This unacceptable behaviour did not start with the first appointment, but began after confirmation of my Idacio enrolment and progressed throughout my time as his patient.

    I came across these reviews today, and I am beyond shocked that there are patient experiences that are so parallel to mine, down to the most minute details, that I could have written them myself.

    As a patient who has been chronically ill and diagnosed with ankylosing spondylitis for 25 years, I have had my fair share of medical miss treatment and medical gaslighting, this was some of the very worst.

    Adele

    23 June 2023

    Dr. Gong is the best Rheumatologist I’ve seen in years. He is so thorough and stays on top of things. I’ve never have to call for a follow up appointment as their efficient office staff looks after this promptly.

    Diane

    20 October 2023

    Amazing doctor. Quirky personality, he likes to ask a multitude of questions but once you know him better he does answer yours.I could barely walk and lift my arms, and on first appointment he said…you are in pain, sit down and I will fix it. I walked out like a 30 yr old and he told me to cancel my knee surgery. It’s been 3 years, no surgery and no issues. Very efficient doctor. Highly recommend him.

    Tuesday Hogan

    3 December 2023

    I was referred to Dr. Gong by my GP two years ago for a chronic bone disease. I’ve had nothing but exemplary, treatment. Gong has been patient listens well is pleasant to deal and is excellent with follow up calls and queries. In two years, Dr. Gong has managed to restore my quality of life with his treatments -something that the other doctors for the last 20 years could not seem to manage.

    Aly

    10 February 2024

    I don’t write reviews online often, but I just wanted to warn others about my family member’s experience with Dr. Gong. My family member got sick very suddenly and quickly and was referred to Dr. Gong as a result. My family member took care of themselves very well and watched what they ate religiously as someone with diabetes. When my family member saw Dr. Gong, they were gaslighted, excused, and accused of drinking large amounts of alcohol (which was untrue). My family member had a very rare disease that led to very severe and sudden symptoms and Dr. Gong did not take my family member seriously until they were very very sick. It was not until their family doctor, my family member who is also a doctor, and myself (another health care professional) took matters into their own hands and start advocating for my sick family member. Dr. Gong only started caring when it was evident that my family member was not doing well and other doctors were getting concerned. Long story short, my family member ended up passing away, which is very sad and heartbreaking. I hope no one will go through as much pain and stress that my family did with this doctor.

    Bill

    2 August 2024
    Punctuality - Yes
    Detail-oriented - Yes
    Professionalism - Yes
    Polite and caring - Yes
    Discrimination - No
    Quality medical care - Yes
    Professional team - Yes
    Recommend - Yes
    I find the page useful - Yes

    Very professional, efficient, knowledgable and caring. Answers all of my concerns and questions. Would recommend Dr. Gong to anyone needing his expertise.

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