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About
Dr Ruozhou Liu is a Ophthalmologist has a practice in Richmond, BC. This page has been created for the doctor's patients or those who want to become patients. Here you can share your feedback and thoughts about your experience with the doctor.
- Language English Cantonese Mandarin
- Gender Male
Practice location
- Address 365-6628 River Rd, Richmond, BC, V7C 0E2, Canada
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Patients' perspective
The rating is formed on the basis of the personal experience, opinion, reviews and evaluation of the site users.
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Camilla
• 2 June 2021Got referred to Dr. Tom Liu by my family doctor because my outer eyelid got inflamed previously. Had 2 appointments – the first was a vision check (this already makes no sense – why am I having a vision check for an inflamed eyelid??), and the second one was a consultation with the doctor.
At the second appointment (I waited for 1.5 hours), I was “welcomed” by the doctor’s extremely rude and impatient attitude throughout the 10 minutes while I was in his room. He used great force to push my eyelids in with his fingers to inspect the inside of my eyes. Although my eyelid had been already sensitive due to the previous inflammation, he didn’t care whether or not he was hurting me, the patient, with his insensitivity.
He also mocked my family doctor for prescribing antibiotics for me and how my family doctor was being “too conservative” when it could have gone away on its own with just warm compresses (he only sees how the eye is healed now, but previously the eyelid was drooping to the point where I can’t even open my eyes – my family doctor made the right decision to prescribe me with the oral medications, and I’m forever glad that he did, or else it would have been so so much worse). This so-called “doctor” was extremely arrogant and ignorant. How could he make such bold and uneducated comments on another doctor without seeing first hand how bad the condition was back then for the patient.
I also asked why he needs to check my vision when it’s my eyelid that’s inflamed. He answered impatiently and irritatedly that he needs to do that with every patient coming in since he’s held accountable for them. But what does having an inflamed eyelid have anything to do with needing a vision check, and he did absolutely nothing to check on the eyelid itself or made any educated comments on the actual eye condition at all…I didn’t wait more than a month (and 1.5 hours in the office) for an eye specialist to do a vision test for me and hear all of his nonsense. It was 10 minutes of unrelated, casual, and egoistic remarks.
Unprofessional and unfitting as a medical professional – avoid at all costs.